Job Description

Job Title: Technical Writer (Contract-to-Hire)

Employment Type: 12-Month Contract-to-Hire

Compensation: $24 – $56/hr W2

Location: Hybrid – Candidates must live within 200 miles of San Antonio, TX for occasional on-site meetings (rare). Travel is not reimbursed . Candidates in San Antonio, Austin, or Houston are encouraged to apply.

Overview:

We are seeking a skilled Technical Writer to support a large-scale digital transformation initiative, including an intranet redesign and migration of legacy content into Adobe Experience Manager (AEM). This individual will be responsible for creating and refining user-facing documentation, web content, and micro-copy that improves usability and enhances the overall digital experience for employees and customers.

The ideal candidate will be comfortable working with cross-functional teams—designers, engineers, product managers, and business stakeholders—to translate technical concepts into clear, accessible, and user-focused content.

Key Responsibilities:

• Develop, edit, and optimize web content, micro-copy, and documentation to support intranet and digital tool adoption.
• Migrate legacy content and PDFs into AEM while maintaining accessibility standards and style guidelines.
• Collaborate with design, marketing, and technical teams to ensure accuracy, clarity, and consistency in content.
• Translate technical and developer-oriented information into concise messaging for end users.
• Support UX objectives by creating and updating content for prototypes and online tools.
• Produce step-by-step guides, process flows, and training materials for new platforms.
• Provide editorial support by reviewing and improving content created by other team members.
• Use analytics and feedback to refine content and enhance usability.

Required Skills & Experience:

• 2+ years of professional experience writing content for web, mobile, or digital platforms.
• Strong writing and editing skills with the ability to create clear, concise, user-friendly content.
• Demonstrated experience as a copy editor.
• Portfolio or work samples showcasing user-centered writing and digital content development.

Preferred Skills:

• 2+ years collaborating on cross-functional teams to deliver digital projects.
• Hands-on experience with Adobe Experience Manager (AEM).
• Familiarity with content creation/editing tools such as Figma.
• Knowledge of SEO principles and best practices.

Why Join:

• Opportunity to contribute to high-visibility digital transformation projects.
• Collaborative, team-oriented work environment with strong culture and low turnover.
• Ability to make a measurable impact on usability and customer experience.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pays upon meeting eligibility criteria.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

The Company will consider qualified applicants with arrest and conviction records.

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