Job Description

Bilingual Program Manager (Korean/English)

Location: City of Industry, CA (On-site)

Company: EcoVerse Solutions

About EcoVerse Solutions

EcoVerse Solutions is a rapidly growing start-up in the renewable energy and recycling sector, specializing in converting recycled battery by-products into valuable raw materials. We partner closely with international customers — especially in Korea — to support sustainable materials recovery and advanced recycling initiatives.

As our programs expand, we are seeking a Bilingual Program Manager to oversee inbound and outbound workflows, manage communication across multiple stakeholders, and track key timelines and deliverables. This role is ideal for someone detail-driven, proactive, and excited to grow within a dynamic, fast-moving environment.

Position Overview

The Bilingual Program Manager will coordinate various program activities across shipments, customer communication, data follow-up, and analysis reporting. You will serve as the central point of contact between customers, logistics partners, and internal teams, ensuring smooth execution across all stages of the program cycle.

This position requires excellent communication skills in both Korean and English, strong organizational abilities, and the confidence to work independently while collaborating with remote leadership.

Key Responsibilities

Program Coordination

• Manage the complete lifecycle of inbound and outbound shipments (domestic and export) , from scheduling to arrival and documentation review.
• Track key timelines and deliverables to ensure programs stay on schedule.
• Maintain organized program logs, status updates, and documentation.

Customer Communication

• Act as the primary communication liaison with Korean customers and partners.
• Provide shipment updates, confirm bookings, and respond to customer inquiries promptly.
• Communicate any exceptions, delays, or changes with clarity and professionalism.

Shipment & Documentation Management

• Coordinate booking, documentation preparation, and communication with logistics providers.
• Ensure that all shipment information is accurate and timely.
• Oversee sample shipments, including packaging, labeling, and follow-up.

Data Tracking & Reporting

• Maintain records for shipment results, program milestones, and follow-up needs.
• Track and manage post-shipment analysis reports (typically 3–4 months after shipment).
• Summarize and prepare updates for management as needed.

Process & Program Improvement

• Assist in building and refining internal procedures, checklists, and workflows.
• Support implementation of new tools, systems, or software used across programs.
• Identify bottlenecks and recommend improvements to streamline program execution.
• Build budgeting and maintain logistics cost.

Qualifications

• Fluent in Korean and English (written and verbal).
• Bachelor’s degree Required
• Experience in program coordination, logistics support, customer communication , or related fields preferred.
• Strong organizational and multitasking skills; able to manage multiple timelines at once.
• Excellent communication skills with international partners.
• Ability to work independently and take ownership of responsibilities.
• Prior experience in start-ups, cross-border coordination, or recycling/energy sectors a plus.
• Must be able to work full-time on-site in City of Industry, CA.

Compensation & Benefits

• Full-time, on-site position.
• Competitive pay: $68,650 – $78,000 per year , depending on experience.
• Opportunities for advancement as EcoVerse grows.
• Collaborative and mission-driven culture with international exposure.

Why Join EcoVerse?

• Join a fast-growing company in the sustainability and renewable materials sector.
• Work closely with Korean customers and global partners.
• Gain valuable experience in program management, international shipping cycles, and cross-team coordination.
• Play a key role in developing scalable systems in a rapidly expanding start-up.
• Your contributions will have a direct impact on our growth and success.

How to Apply

Submit your resume and a brief cover letter (English or Korean) explaining your experience and interest in the position.

📧 careers@ecoverse-solutions.com

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