Job Description
💬 Customer Experience Associate – Beauty eCommerce
Pompano Beach, Florida | In-Office | Evening Shifts
Love beauty products? Great with people? Join one of the fastest-growing online beauty retailers and become the voice of our brand.
We’re looking for upbeat, reliable, and detail-oriented team members to help customers shop smarter, solve problems, and feel taken care of. If you’ve got strong communication skills and love making someone’s day easier, this is a role where you’ll shine.
💼 What You’ll Do
- Be the first point of contact for customers via phone, email, and chat
- Answer product and order questions with clarity and care
- Troubleshoot issues and work toward quick, positive solutions
- Keep accurate notes of customer interactions
- Stay up-to-date on beauty brands and promotions so you can provide the best info
- Bring a positive, helpful vibe to every interaction
✅ What We’re Looking For
- Strong communicator (written & verbal) who’s friendly and professional
- Organized, dependable, and able to multitask without losing focus
- Computer-savvy with solid typing skills
- Calm under pressure and solution-oriented
- Prior customer service experience is a plus — but not required if you’ve got the right energy
- Interest in beauty, skincare, or lifestyle brands = bonus points
⏰ Hours & Pay
- Hiring mainly for evening shifts (3 PM – 11 PM)
- $20–$22 per hour, depending on experience & schedule flexibility
🚀 What You’ll Gain
- Real experience in a fast-paced, growing eCommerce brand
- A supportive team that values your ideas and contributions
- Opportunities to learn about beauty products and digital retail
- A company culture that’s professional but never boring
✨ One More Thing…
You don’t need years of call center experience to succeed here — just strong communication skills, a positive attitude, and the drive to learn. If you’re dependable, organized, and want to build your career in customer experience, we’d love to meet you.
📩 Apply with your resume (or a short note about why this is the right fit).
Job Tags
Hourly pay, Work at office, Afternoon shift,