Customer Service Representative Job at Leeds Professional Resources, Brandon, FL

TGNua21mYm9JRFVDUUVjV0dSdmY3cTVIeWc9PQ==
  • Leeds Professional Resources
  • Brandon, FL

Job Description

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Pay $18/HR (Monday-Friday Day Shift)

Work Environment: In-office training for about 2-3 weeks. After successful training this position will become work from home.

Additional Info:

  • Must have reliable transportation and home internet access

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Excellent communication skills and Microsoft Office Suite

Job Tags

Work at office, Work from home, Day shift, Monday to Friday,

Similar Jobs

Indotronix Avani Group

English Spanish Translator Job at Indotronix Avani Group

 ...to support document translation needs at our manufacturing site. The ideal candidate will be responsible for downloading English-language documents from SAP, uploading them for Spanish translation, and reviewing translated documents to ensure accuracy in content and context... 

Fives Giddings & Lewis, LLC

Mechanical Engineer III - Metal Cutting Machine Tools Job at Fives Giddings & Lewis, LLC

 ...Accountability: Mechanical Engineer III for metal cutting machine tool products. Responsible for researching...  .... Creates design layouts and detail part drawings. Performs engineering...  ...with excellent work ethic and strong time-management skills. ~ Ability to work in... 

KODIAK Construction Recruiting & Staffing

Mechanical Engineer (Process Piping) Job at KODIAK Construction Recruiting & Staffing

 ...Mechanical Engineer (Process Piping) / Supervisor Location: Taylor, TX (Outside of Austin, TX) Employment Type: Full-Time About the Opportunity We are seeking an experienced Mechanical Engineer/Supervisor to lead construction activities for large-scale... 

University of Pennsylvania

Program Associate/Senior Program Associate, Crime and Justice Policy Lab (CJP) Job at University of Pennsylvania

 ...Program Associate/Senior Program Associate, Crime and Justice Policy Lab (CJP) University Overview The University...  ...to reduce violence and reform the criminal justice system. The Program Associate...  ...Program Associate: Bachelor's degree and 2 to 3 years of experience or... 

Working America Associa

Digital Content Specialist Job at Working America Associa

Job Title: Digital Content Specialist At Working America, we believe in the power of collective action. Our mission is driven by the stories of working individuals who, together, can bring about significant change. With a membership of five million voices, our ...