Job Description
HIRING NOW – 11 Customer Service Representatives
Location: Exeter, NH (Onsite)
Pay: $21–22/hr
Start Date: November 11th
Type: Temp-to-Perm
We’re partnering with a growing benefits/healthcare organization that’s adding Customer Service Reps to their team due to continued growth. This is an excellent opportunity to launch or advance your career in the healthcare/insurance space with a company that truly invests in their people.
Why You’ll Love This Role
- Clear growth opportunities & pay increase once you go permanent
- Fun employee engagement activities
- Full benefits package (medical, dental, vision, 401k match, paid holidays/vacation) once permanent
Schedule
- Shifts: 8:00–4:30, 8:30–5:00, or 9:30–6:00
- Overtime available, but not required
What You’ll Do
- Field 50+ calls daily from members & providers regarding healthcare/benefit plans
- Resolve benefit questions with professionalism and accuracy
- Research claims, educate callers on solutions, and serve as a trusted resource
- Deliver high-quality service while maintaining productivity standards
What We’re Looking For
- Must have: Either call center/high-volume customer service experience OR a healthcare background (both is a huge plus!)
- Ability to learn quickly and thrive in a fast-paced, metric-driven environment
- Strong problem-solving skills and ability to make inferences when all info isn’t available
- Resilience and professionalism
- Ability to handle feedback and continuously improve
Additional Details
- Background check required
- Spanish language skills are a plus!
These roles will move quickly, and training begins November 11th, 2025. If you’re interested (or know someone who might be a great fit), apply today and let’s connect! Please sent resumes to Camie McDonnell at cmcdonnell@naglergroup.com
TNG123
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Job Tags
Permanent employment, Temporary work, Shift work,