Job Description

Position Summary:

Partners with the JHM VP of Safety and Quality to support the health system goals of eliminating preventable harm, continuously improving patient outcomes and patient/family experience, reducing waste/cost in healthcare delivery and achieving health equity. Supports external reporting to achieve national leader performance and minimize financial risk in pay for performance programs. Works collaboratively with entity and health system leaders, clinical departments, service lines and external experts to improve patient outcomes and ensure the highest performance.

Role Accountabilities Include:

• In collaboration with the JHHS VP of Safety and Quality, system and entity leaders, recommends strategic objectives for improving quality processes and outcomes, safety, equity and value that align with the national leader strategy and JHM strategic plan.
• Develops comprehensive strategic and tactical plans to achieve JHM, JHHS and Armstrong Institute goals and priorities.
• Partners to ensure a reliable, timely and streamlined safety and quality reporting system to provide clinical and administrative leadership with the information necessary to monitor performance.
• Partners to establish appropriate indicators, ensure that they are monitored, and assess for continuous improvement.
• Supports entity leaders to ensure that all external regulatory requirements are met or exceeded.
• Serves as liaison for quality and safety performance and initiatives with federal/state regulatory agencies, clinicians, leadership and external experts.
• Identifies, leads and supports interdisciplinary efforts in clinical transformation to eliminate preventable harm, improve patient outcomes and experience, reduce waste and ensure equity across the continuum of care.
• Initiatives, oversees and integrates comprehensive safety and quality programs.
• Establishes strong linkages with key stakeholders for patient safety and quality across the health system.

Qualifications:

• Master’s degree in healthcare, business administration or related field.
• 5 years of management experience.
• 10 years of relevant healthcare experience.
• Experience leading patient safety and quality.
• Knowledge and experience in healthcare delivery, patient safety, healthcare quality, performance improvement, healthcare regulation, pay for performance, and public reporting.
• Demonstrated ability to lead to impact patient safety and quality outcomes.
• Experience in a health system leadership role preferred
• Employees who are clinical are required to have a license in the State of Maryland as a Registered Nurse (RN), Pharmacist, a Medical Doctor (MD), a Doctor of Osteopathy (DO), or a Physician Assistant (PA), for example.
• National certification in patient safety and/or healthcare quality

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