Job Description

Field Service Technician - Construction Equipment

Industry Focus: Construction and mining equipment service and maintenance

Location: Des Moines, Iowa, US

Start Date: Immediate

Kane Selection Ltd is representing a well-established distributor of construction and mining equipment with operations throughout the Upper Midwest. Our client has been serving the construction industry for nearly a century and is seeking a Field Service Technician to join their Sioux City team. This is a critical field-based role providing on-site service and repair support for heavy construction equipment across the region.

About the Opportunity

This is an active service territory requiring a skilled technician who can deliver exceptional customer support. The successful candidate will:

• Serve as the primary service contact for customers across your assigned geographic territory
• Provide rapid response field service for construction and mining equipment
• Troubleshoot and repair complex hydraulic, electrical, and mechanical systems
• Build strong relationships with customers through reliable, high-quality service delivery
• Travel to customer job sites to perform diagnostics, maintenance, and repairs
• Collaborate with service teams across multiple locations when needed

Ideal Candidate Profile

To succeed in this role, you will need:

• Technical or trade school education preferred
• Minimum 5 years of hands-on mechanical experience with heavy equipment
• Strong diagnostic skills in engine systems, hydraulics, and electrical systems
• Class A CDL or ability to obtain one
• Own professional tool set for field service work
• Customer-focused mindset with excellent communication skills
• Ability to work independently and manage urgent repair priorities
• Residence within reasonable distance of Des Moines, IA

Key Responsibilities

• Perform high-quality repairs and maintenance on customer equipment at job sites
• Troubleshoot complex engine, driveline, hydraulic, and electrical problems
• Maintain quick response times for customer service calls
• Document service activities and maintain accurate repair records
• Communicate technical information clearly to customers and internal teams
• Travel within territory and occasionally to other service areas as needed
• Ensure all work meets safety standards and company quality requirements

Physical Requirements

This role requires physical capability to:

• Lift and carry up to 60 lbs
• Work in both indoor and outdoor environments
• Perform sustained physical activities including bending, kneeling, climbing
• Work in potentially loud industrial environments
• Handle tools and equipment for extended periods

Additional Information

This is a full-time, permanent position with a company known for treating team members as family. Our client offers competitive compensation based on experience, comprehensive benefits including medical, dental, life insurance, 401(k), and vacation. The company has built a 96-year reputation for excellence and continues to grow, offering long-term career stability and development opportunities.

The organization represents premium equipment brands including construction and mining equipment manufacturers, providing technicians with exposure to cutting-edge technology and ongoing training opportunities.

Featured Benefits

• Medical insurance
• Dental insurance
• Life insurance
• 401(k) retirement plan
• Paid vacation
• Career development opportunities
• Company vehicle and tools provided
• Ongoing technical training

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