Job Description
Leasing Consultant
Location: Knoxville, TN
Reports to: Property Manager
Full-Time | On-Site
About the Role
We’re looking for a Leasing Consultant to lead occupancy, resident retention, and community engagement at our multifamily community, home to a vibrant student resident base. This role blends traditional leasing with social media marketing, resident outreach, and event planning — perfect for someone who enjoys both relationship-building and results-driven work.
You’ll partner closely with the Property Manager and on-site team to drive leasing goals, deliver exceptional service, and create a welcoming, student-centered community.
What You’ll Do
Leasing & Resident Relations
- Lead the full leasing process: tours, applications, screenings, and lease execution.
- Deliver responsive, high-quality customer service to prospective and current residents.
- Support move-ins, renewals, and move-outs with accuracy and care.
- Monitor occupancy trends and recommend strategies to maximize leasing success.
Marketing & Social Media
- Develop and manage social media campaigns that drive awareness and leasing traffic.
- Partner with marketing teams to produce engaging digital and print content.
- Track lead sources and recommend improvements to boost ROI.
Community Engagement
- Build strong relationships with students, parents, and campus partners.
- Plan resident events and community-building initiatives to enhance satisfaction.
- Act as a brand ambassador online and in person, fostering a positive living environment.
Team & Operations
- Maintain accurate leasing and resident files.
- Support the Property Manager with reports and occupancy updates.
- Partner with maintenance to ensure units are ready on time.
What We’re Looking For
- Leasing or property management experience (student housing experience a plus).
- Strong communication and customer service skills.
- Social media savvy — comfortable creating and promoting engaging content.
- Organized, detail-oriented, and able to thrive in a fast-paced environment.
Education/Training, Skills, and Experience Needed
- Bachelor’s degree preferred; equivalent education and experience considered.
- Minimum of 2 years of leasing, sales, or customer service experience, preferably in student housing or multifamily properties.
- Experience managing social media platforms (Instagram, TikTok, Facebook) for business/marketing purposes.
- Strong interpersonal and communication skills with the ability to connect with a student population.
- Proficiency in Microsoft Office and property management software (Yardi, Entrata, RealPage, or similar).
- Goal-oriented with proven ability to meet or exceed leasing targets.
If you’re passionate about creating a community where residents feel at home and connected, apply today to join our growing team.
Job Tags
Full time, Work at office,