System Administrator Job at BettingJobs, Fort Lee, NJ

Szhic20vbnBJellIVEVVWkdCL2Y0YVZIemc9PQ==
  • BettingJobs
  • Fort Lee, NJ

Job Description

BettingJobs is currently recruiting for a leading iGaming supplier. This client is looking to hire a System Administrator to join their team based in New Jersey .

Responsibilities:

  • Provide 1st- and 2nd-line technical support via Jira Service Desk, in person, and through Slack.
  • Diagnose and resolve issues with hardware, software, peripherals, network access, and operating systems (primarily macOS).
  • Configure and install laptops, desktops, printers, mobile devices, CCTV, ACS, meeting rooms, and other IT equipment.
  • Perform daily IT system maintenance, including updates, patches, and performance checks.
  • Document incidents, solutions, and internal knowledge base articles (Confluence).
  • Maintain IT asset inventory and lifecycle management (Jira Assets).
  • Manage and troubleshoot LAN, Wi-Fi, and VPN access (Palo Alto).
  • Support onboarding and offboarding, including equipment provisioning, access setup, and security configuration.
  • Set up complete workstations for new employees (email, accounts, systems).
  • Support A/V and conferencing equipment, including meeting room and media class setups.
  • Follow up with users to confirm resolution and gather feedback.
  • Contribute to continuous improvement of support processes and user satisfaction.
  • Collaborate with other IT teams for escalations and cross-functional troubleshooting.

Requirements:

  • Minimum 3 years of experience in a technical support or system administration role.
  • Proficiency with macOS systems (Windows will be a plus).
  • Ability to diagnose and resolve basic technical issues independently.
  • Strong knowledge of IT support tools and ticketing systems (e.g., Jira).
  • Excellent oral and written communication skills in English (Any others will be a plus).
  • Ability to manage multiple priorities in a fast-paced environment.
  • Service-oriented mindset with a focus on user experience and reliability.

Nice to have:

  • Experience working in a service desk environment with SLA-based response times.
  • Familiarity with MDM systems for managing Apple devices (e.g., Jamf).
  • Hands-on experience with MikroTik and Ubiquiti network devices.
  • Knowledge of CCTV and access control systems.
  • Experience supporting AV/meeting room equipment (Logitech, Crestron, etc.).
  • Basic scripting (PowerShell, Bash) or automation skills for desktop provisioning.
  • Understanding of ITIL or similar IT service management frameworks.

Job Tags

Similar Jobs

Carter Murray

Corporate Marketing Manager Job at Carter Murray

 ...Our client is seeking a dynamic communicator who can bring ideas to life through impactful content and brand storytelling. This position...  ...blogs, social media, newsletters, and internal platforms for corporate communications Collaborate with leadership to turn... 

Ann Klein Forensic Center

Teacher 3, 12 Months Job at Ann Klein Forensic Center

Teacher 3, 12 Months $71,214.39 - $101,098.35 Ann Klein Forensic Center, located in West Trenton, NJ, invites you to join our team of professionals who are making a difference in the health and welfare of New Jersey citizens. Our inpatient facility provides quality...

O'Reilly Auto Parts

Merchandiser/Stocker - Hub Job at O'Reilly Auto Parts

Keep the front floor area stocked, fronted, and clean; stock merchandise according to planograms or displays; complete sales preparation; and greet customers on the sales floor. May also serve as stock puller for installer area in large installer volume stores. Bilingual...

Memorial Healthcare System

Medical Assistant - Peds Neurology - FT - Days - $2,500 Sign on Bonus - MPG Job at Memorial Healthcare System

 ...the supervision of physician, physician assistant, nurse practitioner or nurse, assists with...  ...on current illness or injury, current medications, allergies, required screenings, and other...  ...= 0% Wet or Slippery Surfaces = 0% Shift Primarily for office workers - not... 

Jackson Healthcare

Corporate Marketing Intern Job at Jackson Healthcare

 ...The Jackson Healthcare Corporate Marketing team will be offering a paid internship to a rising senior in college in the Summer of 2...  ...to an array of disciplines with a primary focus on corporate communications and digital and content marketing. This role is onsite in...