Job Description

Date posted: October 16, 2025

Job Requisition – Vacation Rental Agent

Company:  At The Lake Vacation Rentals, LLC

Job Type: Licensed Agent, Full-Time Employee, Salary + Health Reimbursement Allowance

Location:  Moultonborough, NH

Number of Openings: 1

About At The Lake Vacation Rentals

At The Lake Vacation Rentals is the leading locally owned and operated vacation rental management firm in New Hampshire’s Lakes Region, specializing in waterfront and luxury vacation home rentals. Our team takes pride in delivering exceptional, personal service to both guests and homeowners, backed by decades of local expertise and a trusted reputation for excellence.

Position Summary:

At The Lake Vacation Rentals is seeking a licensed real estate agent (or someone willing to obtain NH licensing within the first six months) to join our vacation rental team. This is a unique opportunity to manage and grow an existing book of business within the Lakes Region’s leading vacation rental firm. In this role, you’ll build long-term relationships with vacation homeowners to help them achieve their income objectives, and work with guests to plan memorable Lakes Region vacations, delivering exceptional service throughout their stay. This position offers tremendous growth potential within a well-established, locally owned company.

Key Responsibilities:

List Vacation Homes for Rent

• Establish and manage strong relationships with local vacation homeowners and advise owners on strategies to maximize occupancy and revenue.
• Market listed homes using company-funded marketing channels
• Maintain accurate property information, pricing, and calendar availability in PMS system.
• Review performance with homeowners, and provide strategic recommendations on an on-going basis

Book and Manage Guest Reservations

• Take in-office “floor time” on a rotating basis to handle inbound inquiries via phone, email, and website leads.
• Educate potential guests about our vacation properties and assist them in selecting the right home for their stay.
• Convert inquiries to confirmed bookings while accurately quoting rates, fees, and policies.
• Manage guest payments and reservation details within our PMS.
• Assist in pre-stay and post-stay preparation of properties for rent (including on-site property tours, communication and coordination with independent contractors and vendors).

Provide Superior Guest Service

• Welcome guests and manage check-ins, check-outs, and in-stay communications via phone, email and in-person.
• Handle guest inquires and promptly resolve guest issues by coordinating with homeowners, third-party vendors, our in-house cleaning coordinator and maintenance personnel.
• Carry the emergency cell phone on a rotating basis (every fourth week) during peak summer months to handle after-hours emergency calls. Guests are educated on what constitutes an emergency, keeping these calls to a minimum.
• Uphold company service standards and ensure a seamless experience for both guests and homeowners.

Required Qualifications:

• NH Real Estate License ( or willingness to obtain within 6 months of hire ).
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable with technology and able to learn property management software.
• Professional, team-oriented attitude with the ability to work independently.
• Experience in hospitality, vacation rentals, real estate, or customer service preferred.

Compensation & Benefits:

Compensation - Competitive base salary from $45,000.00 per year. Tremendous potential for career growth and increased earnings as your homeowner and guest portfolio grows

Benefits -

• Paid time off and paid company holidays
• Health Reimbursement Benefit: Annual employer-funded allowance toward the cost of an individual health insurance plan (ICHRA).

Work Schedule:

Fall, Winter & Spring

• In-office three (3) days per week; ability to work remotely from home two (2) days per week. Typical working hours: 9:00 AM – 5:00 PM.
• Rotate in-office floor time with three other agents, including covering the office every fourth Saturday from 10:00 AM – 4:00 PM. (Office closed Sundays.)

Summer (June, July, August)

• Rotate in-office time with three other agents.
• In-office four (4) days per week including each Saturday and every other Sunday during the summer. Ability to work remotely from home one (1) day per week.

Summer office hours:

• Sunday–Friday: 9:00 AM – 5:00 PM
• Saturday: 9:00 AM – 7:00 PM to facilitate guest check-ins and check-outs.

Job Type: Full-time

Benefits:

• Paid time off

Work Location: In person

Job Tags

Full time, For contractors, Summer work, Work at office, Local area, Remote work, Work from home, Weekend work, Sunday, Saturday, 2 days per week, 3 days per week, 1 day per week,

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