Job Description

Under the supervision of the Area Director of Clinical Services, this position exists to act as the supervising nurse to manage the clinical skilled home care staff and to provide the highest quality of care and service for the patients. The Director of Nursing position will also work with other team members to establish Care Options For Kids as the provider of choice for clients, caregivers, and referral sources in the region by managing staff to provide excellent customer service, coordinating client services, and forging strong client and caregiver relationships.

Examples of Specific Areas of Responsibility to the Position:

• Provide clinical leadership and oversight guidance in establishing standards for nursing and other clinical services.
• Manages client and customer relationships through excellent customer service.
• Proven ability to work independently
• Must be able to solve complex problems and work effectively under time pressure and/or deadlines.
• Must possess strong organizational and interpersonal skills.
• Maintain a high level of communication with office staff to stay aware of new and potential referral sources.
• Establish relationships with local children’s hospitals and their case management/ discharge planning departments to become a referral partner for children being discharged that are in need of home health services.
• Meet with potential clients and describe the benefits of our services, our core values and how Care Options for Kids is different in the care we provide when compared to competitors.
• Maintain a high level of caregiver satisfaction by making goodwill calls, routine in person visits, assist in appropriately matching caregivers within their preferences, etc.
• Participate in and/or plan networking and/or community events to gain exposure in community.
• Grow the assigned area in client census, service hours, revenue and geographical territory.
• Create and implement a recruiting plan for caregivers in conjunction with assigned Recruiter including leveraging local nursing schools/programs.
• Ensure any authorizations for service are current and adhered to.
• Ensures that the patient care services provided, and the role of nursing is appropriate to the scope and level of care required by the patients served.
• Ensures compliance with appropriate regulatory and licensing agencies.
• Assures the standards of care is consistent through collaboration with the Administrator and in accordance with clinical patient needs, service line care delivery, and nationally recognized standards.
• Develops short and long-term goals based upon organization-wide goals and growth objectives and may develop operating budgets for the nursing and ancillary departments, based on organization-wide goals and growth objectives. May also be responsible for directing and managing the department operations within established budgets.

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